Like many academic library patrons in 2010, if Yale library users found a book available on Kindle through Amazon and wanted to get it from the
library, they would have to find a print copy of the book in the Yale system and go to a library to pick it up. This changed in June of 2011 when Yale University Library became one of only a few academic libraries in the world to offer eBook lending through Overdrive. In order to explain how this came to pass, and to describe some of the challenges associated with integrating eBooks into the collection of a major reference library, Tod Gilman, librarian for literature in English, and Marsha Garman, acquisition librarian and interim head of library acquisitions, came to TwTT to talk about the development and implementation of the two year Overdrive pilot.
Patrons have wanted to borrow eBooks almost since their invention, but the lending of an intangible work poses many challenges, not least of which is the technical one. Without running afoul of copyright law, the library had to figure out a way to distribute electronic texts where readers had to return the books for use by others after the lending period, without keeping permanent copies for themselves. Initially this was set to be done through the lending of entire Kindles, but with ambiguous wording in the Amazon user agreement, as well as the physical difficulty of lending and collecting the reader, this approach was deemed infeasible. Instead, the Yale library turned to a service that has become popular in public libraries known as Overdrive.
Overdrive is an eBook lending service that allows libraries to purchase items from a catalog of over 650,000 electronic books and audiobooks and
then distribute them using a web site branded for the individual university, but maintained by Overdrive. This creates an online digital library, available 24 hours a day, 7 days a week, that behaves much like a conventional print library. Users search for and check out a title, which they can then download to their portable reader or audio device. Once they have checked out a title, it is theirs for a period of 7, 14, or 21 days and cannot be used by other readers at their institution unless the library has purchased multiple copies. If users finish an eBook early, then they can return it from the device they initially used to download it, freeing their account to borrow another book up to a limit of five at a time. Titles that are not returned before their deadline are automatically returned for use by another reader.